Wavelink Blog

Spectralink Applications Demo Series

In this series, Wavelink will demonstrate an emergency duress situation, man down, messaging, and running duress, using two Spectralink 8400 series handsets (8441 & 8453), a Spectralink PIVOT handset and Spok Care Connect.

If you have any questions about duress or Spectralink handsets feel free to contact us at sales@wavelink.com.au

EduTECH 2017 Highlights

 

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Wavelink Signs Distribution Agreement with Spok

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May 18, 2017 – Wavelink has signed a distribution agreement with Spok, Inc., for Australia and New Zealand.

Spok® is a provider of critical communications solutions for healthcare, hospitality, and enterprise. Together, Wavelink and Spok will help hospitals evaluate and transform how care teams communicate as they work to improve patient outcomes with Spok Care Connect®. This enterprise healthcare communications platform is extremely flexible, spanning voice, messaging, alarms, and alerts across many different devices. The directory, scheduling, and preference data at the heart of the system enable the right people to be reached around the clock, improving both staff and patient satisfaction.

Wavelink is the first Spok distributor in the region, and the partnership includes Spok’s alerting software, hardware, maintenance, and services. The agreement also includes distribution to Spok’s existing resellers and will be offered to Wavelink’s approximate 300 resellers in the region.

“Spok Care Connect complements the work we are doing within the Wavelink Health Practice. Our focus is to identify and deliver the clinical applications healthcare professionals need to improve patient care and provider responsiveness,” said Ilan Rubin, managing director of Wavelink. “This partnership is another step forward for Wavelink in developing a range of messaging and application solutions offerings for partners and customers.”

“Doctors and nurses are under increasing pressure to become more efficient while improving patient care and satisfaction,” said Hemant Goel, president of Spok. “We are pleased to partner with Wavelink to help equip Australia and New Zealand hospitals with more effective clinical communication solutions.”

Spok Care Connect integrates with existing hospital workflows to deliver information quickly and securely into the hands of the clinicians who need to act on it, wherever they are and on whatever device they are using. From the contact centre to the patient’s bedside, Spok Care Connect provides directory details, on-call rosters, staff preferences, secure texting, and more.

-ENDS-

About Spok
Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), is proud to be the global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians, support administrative compliance, and provide a better experience for patients. Our customers send over 100 million messages each month through their Spok® solutions. When seconds count, count on Spok. For more information, visit spok.com/apac or follow @spoktweets on Twitter.

Spok is a trademark of Spok Holdings, Inc. Spok Care Connect is a trademark of Spok, Inc.

About Wavelink
Wavelink specialises in the supply, marketing and support of a range of leading edge Enterprise Mobility and UC Solutions. Wavelink distributes a range of products from Spok, Olinqua, LAS, Spectralink, Fortinet, Extreme Networks, COBS and Digium. For more information please contact Wavelink on 1300 147 000.

Enabling a Safer Healthcare Practice

Healthcare’s core mission has always been to provide the best care possible. To support this mission the industry has turned to advancing technology. From medical devices to enhanced patient care, technology is considered to be the driving force behind improvements in the healthcare industry. The downside of technology improvements is that if not done securely will lead to increased risk of loss of confidential patient data and unauthorised access to technologies. In addition, they can also debilitate the day to day running of the institution.

This webinar will touch on some key concerning healthcare statistics, attack vectors and how the Fortinet Security fabric delivers unmatched and value-added security to protect the industry.

Join us for this webinar to find out how Wavelink, the Fortinet Security Specialist, can ‘Enable a Safer Healthcare Practice’.

How the channel can help organisations extend the value of mobile workers with Wavelink and Spectralink

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Unified communications (UC) tools such as Skype for Business are changing the way employees communicate, share data, and enhance productivity. However, truly successful companies are leveraging the value of UC by deploying the same functionality to their mobile workers according to Wavelink.

For channel businesses it is essential that they can meet these customer demands for tools such as Skype for Business in the mobile solutions they are offering.

Ilan Rubin said, “Available in Australia and New Zealand through Wavelink, Spectralink offers the only enterprise mobile solutions qualified for Microsoft environments that are compatible with Skype for Business. It is also the only wireless solution that does not require the need for a third-party gateway, instead offering direct integration and feature set.

“This makes it an ideal solution for channel businesses. Resellers who add Spectralink’s purpose-built DECT wireless or Wi-Fi mobility solutions to their customer installations will ensure they benefit from increased workplace mobility and improved staff efficiency in industries such as healthcare, retail, manufacturing and hospitality. Mobile workers can remain productive and connected back to the enterprise telephony platform from anywhere in the enterprise.

“Mobility is inevitable in a corporate landscape where speed, instant access to business data, and immediate responses are the new norm. However, keeping a mobile workforce productive can be challenging and customers rely on the channel to help them succeed in choosing the right technology and applications.”

Wavelink announces the availability of COBS SMART1 handsets on Spectralink DECT platform

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April 06, 2017 – Wavelink has announced the availability of COBS SMART1 on the Spectralink DECT platform in Australia and New Zealand.

The SMART1 handsets offer a dual–mode, android-based smartphone for on-premises use, with DECT technology delivering HD voice, combined with Wi-Fi to enable high speed data and applications integration.

SMART1 lets workers in markets such as hospitals, aged care facilities, retail, manufacturing, and hotels stay connected. They are designed for mobile workers that want to work smarter, providing applications such as smart alarm and messaging integration.

Ilan Rubin, managing director, Wavelink, said, “Now that SMART1 is tested for GAP+ compatibility with the Spectralink DECT platform , customers can leverage the SMART1 device on their existing platform.

“This opens up a unique opportunity for our partners to reach out to the existing install base and offer new devices as well as offer extended capability to new customers moving forward. SMART1 has a number of specific features such as dedicated duress button, built-in location, top display for alarm and message display, ruggedised design, and push-to-talk capability; all of which are ideal for many of our partners’ healthcare customers.”

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Spectralink Corporate Overview

Power of Mobility: Switchboard to Go

When using Switchvox, it’s hard not to acknowledge the Switchboard as a powerful tool that is invaluable to many users. It gives you a real-time view into calls that are happening on your Switchvox system and, with appropriate permissions, it allows you to monitor queues, make phone calls, record calls, barge into calls, make video calls, and much more. The Switchboard works hand in hand with the Digium IP Phone on your desk to increase your productivity. But what happens when you’re not at your desk? How do you answer the ring backs that come from the Switchboard to initiate all of its calling features?

You might not know it, but you can configure the Switchboard to work with any of your converged phones. With this knowledge, you can take a laptop and our newly improved Switchvox Softphone for iOS and set up a powerful call management workstation at your house, in a hotel room, or even on the beach. The people you are calling or receiving calls from will have no idea you’re not in your office, and you will not lose access to any of the powerful tools that Switchvox provides.

Want to learn more? Take a quick tour and see the Switchboard in action. 

Hopefully this series of posts has shown you how the combination of the Switchvox Softphone for iOS, the Rapid Transfer feature of the InCall Menu, and the Switchboard can be combined to provide a powerful communications tool that you can take with you wherever you go.

For a quick overview, check out this video highlighting the Switchvox Softphone.

 

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