Fortinet Certified Professional (FCP) – FortiGate Administrator Sydney Copy

• Tuition: Comprehensive instruction and learning materials.
• Paperwork and Course Manuals: Essential documents and referencing materials.
• Refreshments and Catering: Enjoyment of refreshments during the course (unless otherwise specified)
• Pricing Details: Fees are aligned with the provided quote.
• GST Exclusivity: Training course prices do not include Goods and Services Tax (GST)
• Currency: All pricing is denominated in Australian dollars (AUD)

Confirmation of Booking

• Confirmation of bookings: Once the registration process is complete, you will receive confirmation via email.
• Booking Priority: Course spaces are allocated on a first-come first-served basis.
• Payment Requirements: To secure your booking, payment must be received at least 7 days prior to the course start date or at the time of booking. Failure to make payment may result in unconfirmed bookings.
• Online Bookings: For website bookings, you can conveniently make payment through our website using major credit cards.
• Purchase Orders (Wavelink partners only): If you submit a Purchase Order, we will send an invoice. Payment is strictly required within 21 days or at least 7 days prior to the course date.

Course Cancellations and Transfers

• Cancellations and Transfers:
  • 7 or more working days prior to the course transfers: No charge
• Course transfers can be made at least 14 days before the enrolled class.
• Non-attendees will be liable for the full course fee.
• Transfers less than one week before class start times will be handled on a case-by-case basis, subject to Wavelink’s discretion.
• Course Amendments by Access Training Centre (ATC):
  • Course Amendment: ATC reserves the right to amend a course, Wavelink will take all reasonable steps to inform you prior to your course of any changes.
  • Course Cancellation: Wavelink will offer an alternative, mutually convenient course date.
  • Refunds: If Fortinet are unable to provide the course material, learners will receiver a full refund or be offered an alternative course date. Refunds will be processed within one month of the notification date.
• Participant Minimums: Some training courses require a minimum number of participants for conduct. If minimums are not met, Wavelink reserves the right to cancel the class and either offer an alternative course date or offer a full refund. Wavelink will take all reasonable steps to inform you at least 7 days prior to the course date of course cancellations.

Illness and Sickness

• Course Transfers: Medical certificate to be provided to us within 24 hours from the course date to allow a transfer. No refunds will be available. No more than 2 transfers due to illness will be accepted.

Access to Training Records

• Training Records: All registrants are entitled to access to their records, upon written request to the Training Manager at Access Training Centre via email.

SMS and Email Communication

• You consent to:
  • Receive e-mail communication at any time offering reminders, promotions, and other services from Wavelink regarding Fortinet ATC courses. You may opt out upon written request via email.
  • Receive text messages to remind you about your upcoming class notifications the day prior, or urgent notification about your class. SMS/MMS messages will be sent using automated technology as well as manually sent messages.

Copyright Notice

• Material and Resources: All materials, resources, forms, and associated documentation encountered by prospective and enrolled participants during their interactions with Wavelink are the exclusive property of Wavelink and Fortinet. Unauthorised access, copying, or any other prohibited actions will not be tolerated.